Phuket, Thailand – Over 100 passengers traveling on an Air India flight from Thailand’s Phuket to New Delhi were stranded for more than 80 hours due to recurring technical issues. The ordeal began on the night of November 16, when the flight was initially delayed by six hours owing to a technical fault. Passengers were eventually allowed to board, only to be de-boarded an hour later when the flight was canceled.
In a statement, Air India expressed regret for the disruption and confirmed that the flight was canceled due to technical reasons. However, even after rescheduling, passengers faced further delays. Two-and-a-half hours into a subsequent flight attempt, the plane returned to Phuket due to another technical malfunction.
The airline assured passengers that all efforts were made to minimize inconvenience, including providing hotel accommodations, meals, and other ground assistance. Despite these efforts, frustrations grew among the stranded passengers, many of whom took to social media to express their dissatisfaction with the extended delay and lack of clarity on the situation.
As of now, Air India has stated that engineers are working to resolve the issue and ensure a safe journey for the affected passengers.
Key Developments:
- Flight Delays: Originally scheduled for November 16, the flight faced multiple cancellations and delays.
- Passenger Support: Air India provided temporary accommodations and meals to the affected travelers.
- Technical Issues: The repeated malfunctions led to the flight being grounded.
This incident raises questions about contingency measures for stranded passengers and the preparedness of airlines to handle such situations effectively – Report.